How to Set Up Email on Android
A step-by-step guide to adding your Kwikweb-hosted email account to the Android Mail app — using either IMAP (recommended for multiple devices) or POP3.
Check Your Password First
Before setting up your phone, confirm your email password is correct by logging into Webmail at mail.yourdomain.co.za. If login fails, reset your password via your Kwikweb Control Panel before proceeding. Reset it by following this guide before continuing.
Throughout this guide, replace yourdomain.co.za with your actual domain name. Your username is always your full email address — e.g. info@yourdomain.co.za.
Android app screens may look different depending on your phone brand (Samsung, Huawei, Xiaomi, etc.) and Android version. The steps and field names below are the same — only the appearance may vary slightly.
Add Your Email Account to Android
IMAP keeps your email synced across all devices. Emails stay on the server — anything you read, delete, or move on your phone is reflected everywhere. Recommended if you check email on more than one device.
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1
Open the Email or Mail app on your Android device. On some phones this may be labelled Samsung Email, HTC Mail, or similar.
Samsung Email📧 EMAILStock Android✉ MAIL -
2
On the Add Account screen, enter your full email address and password, then tap Manual Setup (do not tap Next/Auto as it may fail to detect settings).
Forgotten your password? Reset it using this guide before continuing.
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3
When prompted to choose an account type, select IMAP.
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4
Enter the Incoming server settings:
- Username: your full email address — e.g.
info@yourdomain.co.za - Password: your email password
- IMAP server:
mail.yourdomain.co.za - Security type: None
- Port:
143
Tap Next.
- Username: your full email address — e.g.
-
5
Enter the Outgoing (SMTP) server settings:
- SMTP server:
mail.yourdomain.co.za - Security type: None
- Port:
587 - Require sign-in: ✓ On
- Username: your full email address
- Password: your email password
Tap Next.
- SMTP server:
-
6
Your device will attempt to connect and verify the settings. Wait for it to complete.
If the connection test fails, double-check that you typed
mail.yourdomain.co.zacorrectly and that the ports are exactly143(incoming) and587(outgoing). -
7
Adjust Account Options as preferred (sync frequency, notifications, etc.), then tap Next.
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8
Give the account a name for your reference (optional) and enter the display name you want to appear on outgoing emails. Tap Done.
All done! Your inbox will now sync and new emails will start downloading.
POP3 downloads emails to your device and removes them from the server. If you access email on more than one device, use IMAP instead to keep everything in sync.
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1
Open the Email or Mail app on your Android device.
-
2
Enter your full email address and password, then tap Manual Setup.
-
3
When prompted to choose an account type, select POP3.
-
4
Enter the Incoming server settings:
- Username: your full email address — e.g.
info@yourdomain.co.za - Password: your email password
- POP3 server:
mail.yourdomain.co.za - Security type: None
- Port:
110
Tap Next.
- Username: your full email address — e.g.
-
5
Enter the Outgoing (SMTP) server settings:
- SMTP server:
mail.yourdomain.co.za - Security type: None
- Port:
587 - Require sign-in: ✓ On
- Username: your full email address
- Password: your email password
Tap Next.
- SMTP server:
-
6
Wait while your settings are verified. Adjust Account Options (sync frequency, notifications) as preferred, then tap Next.
-
7
Enter an optional account name and the display name for outgoing emails, then tap Done.
All done! Your emails will now download to your device.
Complete Server Settings at a Glance
| Setting | IMAP | POP3 |
|---|---|---|
| Incoming Server | mail.yourdomain.co.za |
mail.yourdomain.co.za |
| Incoming Port | 143 |
110 |
| Outgoing Server | mail.yourdomain.co.za |
mail.yourdomain.co.za |
| Outgoing Port | 587 |
587 |
| Security / Encryption | None | None |
| Username | Your full email address | |
| SMTP Authentication | Required — use same credentials as incoming | |
| Secure Password Auth (SPA) | Off / None | |
In some cases mail.yourdomain.co.za won't resolve until your domain has fully propagated. If that happens, contact Kwikweb support at reception@kwikweb.co.za or call 021 072 0303.