Privacy Policy & Terms of Use

2.1 Definitions. In the agreement:

Terms means the terms, consisting of these terms of use and any other relevant specific terms, policies, disclaimers, rules and notices agreed between the parties.

We, us, or our means the owner of the website. It includes our officers, agents, employees, owners, co-branders and associates where the terms limit or exclude our liability.

You or your means any visitor to this website, including any other person, website, business or agent (including any virtual or robotic agent) associated with the visitor.

2.2 Conflict

If the meaning of any general term conflicts with any other relevant specific term, the specific term will apply.

3.1 Licence

We grant you a limited licence to use this website on these terms. We may cancel your licence at any time for any reason. Your licence is automatically cancelled if you do not get our written permission before using this website in a way these terms do not allow.

3.2 Breach

If you breach any of the terms or infringe any other person's rights (including copyright), we may cancel your licence, block you from using the website, claim specific performance or damages against you and take any other steps the law allows.

3.3 Framing

You may not frame this website or any of its pages.

3.4 Linking

You may only link to the home page of this website. You may not deep link or link in any way that could suggest that we endorse or support you, or that you have any rights in our website or intellectual property.

3.5 Virtual Agents

You may not use any technology (including spiders, crawlers, bots and similar virtual agents) to search or gain any information from this website.

4.1 Capacity and Agreement

You promise that you may visit this website and agree to the terms because you are at least 18 (or regarded as legally adult), or you are not 18 yet but have permission from your parent or legal guardian to do so.

4.2 Accurate Information

You promise that you will give only accurate information to us and this website.

5.1 Ownership

All right, title, interest, and ownership (including all rights under all copyright, patent, and other intellectual property laws) in, to or of this website are our sole property or will vest in us or a third party licensor. All moral rights are reserved.

5.2 Trademarks

Our logo and sub-logos, marks, and trade names are our trademarks and no person may use them without permission. Any other trademark or trade name that may appear on our marketing material is the property of its respective owner.

5.3 Restrictions

Except as expressly permitted under the agreement, the website may not be modified, distributed, or used to make derivative works; rented, leased, loaned, sold or assigned; decompiled, reverse engineered, or copied; or reproduced, transferred, or distributed.

6.1 You use this website at your own risk

We provide the website "as is". We do not give any express or implied warranty or make any other promise about this website. We do not warrant that it is good quality, fit for any particular purpose, accurate, complete, up-to-date, legally effective or secure.

6.2 You indemnify us

You indemnify (or promise to protect) us against any claim, demand, loss, damage, cost, or liability (including reasonable attorneys' fees) related to your use of this website.

6.3 Faults

We will do our best to fix any fault in this website as soon as reasonably practical after we find out about it. This is the limit of our responsibility and liability for any fault in the website.

6.4 Direct Damages Limited

Our maximum liability to you for all claims for direct damages is R100. This limit applies whether a claim is based on contract, delict (tort) or any other legal cause of action.

6.5 No Liability for Indirect Damages

We will never be responsible for any indirect or consequential damages or losses, even if we should have foreseen them. These may include any loss of profit, loss of goodwill, loss of use or damages related to lost or damaged data.

6.6 Other Websites

We are not responsible for anyone else's website.

7.1 Entire Agreement

The terms are the entire agreement between the parties on the subject.

7.2 Changes to Website

We may change or stop publishing this website without notice and will not be responsible for any consequences.

7.3 Changes to Terms

We may change the terms by placing a notice on this website. If you do not agree with the change, you must stop using this website or the changed terms will apply to you.

7.4 Facts about Website

If an administrator of this website signs a letter confirming any fact related to the website, that letter is conclusive proof of its contents.

7.5 Waiver

We do not ever waive (give up) our rights, even if we allow you any favour or extension of time, or we delay enforcing our rights against you.

7.6 Severability

Any term that is invalid, illegal or cannot be enforced must be regarded as deleted. The remaining terms continue as intended.

7.7 Law and Jurisdiction

South African law and conditions govern the terms. Only the South African courts may decide any dispute about the terms.

Personal information includes:

• Certain information collected when you contact us

• Optional information that you voluntarily provide to us

Personal information excludes:

• Information that has been made anonymous so that it does not identify a specific person

• Permanently de-identified information that does not relate or cannot be traced back to you specifically

• Non-personal statistical information compiled by us

• Information you have provided voluntarily in an open, public environment or forum (blog, chat room, community, classifieds or discussion board)

10.3 Cookies

When you access our website we may send one or more cookies (small text files containing a string of alphanumeric characters) to your computer. We use information gathered by cookies to improve the website. Some of our business partners (e.g. advertisers) use their own cookies on our website — we have no access to or control over these.

• We use Remarketing with Google Analytics to advertise online

• Third-party vendors, including Google, show your ads on sites across the Internet

• We use first-party and third-party cookies together to inform and optimise ads based on past visits to this website

10.4 Web Beacons

Our website may contain electronic image requests (single-pixel gif or web beacons) that allow us to count page views and access cookies. Our web beacons do not collect, gather, monitor or share any of your personal information — they are used only to compile anonymous information about our website.

10.5 Recording Calls

We will monitor and record telephone calls that you make to our call centre, unless you specifically request us not to.

13.1 Sharing

We may share your personal information with other divisions or companies within our group, and with affiliates (who will be required to honour this privacy policy).

13.2 Regulators

If you contact us regarding your experience with our products, we may disclose your personal information as required by law or governmental audit.

13.3 Law Enforcement

We may disclose personal information if required by a subpoena or court order, or to comply with any law.

13.4 Marketing Purposes

We may disclose aggregate statistics about the personal information to advertisers or business partners.

13.5 Employees

We may need to disclose personal information to our employees that require it to do their jobs.

13.6 Change of Ownership

If we undergo a change in ownership or merger, we may assign rights to the personal information we process to a successor entity. We will disclose the transfer on the website. If you are concerned, you may request us to delete your personal information.